Thank-you for buying a voucher for our site!
We use these mailings as a way of making new friends and letting the online world know we are here and what we offer. The discounts offered with the vouchers are incredibly generous as you know.... we'd go out of business pretty quickly if they were the only customers we had! This means that they cannot be used to cover postage costs and we can only accept one per customer. It is clearly stated on the voucher that you have, but sometimes customers have missed this and get frustrated. The website will only let you use one code per order.
If you have bought more than one voucher, we ask that you respect their terms of use and ask either Living Social or Groupon for a refund. If you try to use them we are very likely to cancel any order placed after the first one. We do not know the codes you have been given, only the system does, so any cancellation will happen after you have received a confirmation email from us as we process the cancellations manually. Please don't be offended, we want your business, but we do want to stay in business!!!
If you need any further information or support, please do email us info@urban-allotments.com.
Thank-you,
Rachael
Founder, Urban Allotments